263. Communication Overload

2025-11-28

We’ve poured tons of resources into computers & the internet, but haven’t seen much in the way of returns. Maybe it’s because they foster bad communication habits.

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  1. A comparative analysis of communication patterns within effective and ineffective decision‐making groups (Hirokawa, R. Y., 1980) - http://www.tandfonline.com/doi/abs/10.1080/03637758009376040
  2. A Modest Proposal: Eliminate Email (Newport, C., 2016) - https://hbr.org/2016/02/a-modest-proposal-eliminate-email
  3. A Systematic Review of Literature on Effectiveness of Training in Emergency Risk Communication (Miller, A. N. et al., 2017) - https://www.tandfonline.com/doi/full/10.1080/10810730.2017.1338802
  4. Additive Growth (Philippon, T.) - https://www.nber.org/system/files/working_papers/w29950/w29950.pdf
  5. Analyzing Revision (Faigley, L. & Witte, S., 1981) - https://publicationsncte.org/content/journals/10.58680/ccc198115887
  6. Careless Speech: Conceptualizing Post-Truth Politics1 (Hyvönen, A.-E., 2018) - https://journals.sagepub.com/doi/10.1177/2336825X1802600303
  7. Caring for Clarity in Knowledge Communication (Bischof, N. & Eppler, M. J., 2011) -
  8. Communication Overload in Hospitals: Exploring Organizational Safety Communication, Worker Job Attitudes, and Communication Efficacy (Barrett, A. K., Ford, J. & Zhu, Y., 2023) - https://www.tandfonline.com/doi/full/10.1080/10410236.2022.2129313
  9. Communications Instructions Radiotelephone Procedures (Mills, L. C. C., 2016) -
  10. Crisis and Emergency Risk Communication as an Integrative Model (Reynolds, B. & W. Seeger, M., 2005) - http://www.tandfonline.com/doi/abs/10.1080/10810730590904571
  11. CRISIS COMMUNICATION EFFECTIVENESS IN DISASTER MANAGEMENT: CASE STUDIES AND LESSONS (Akbar, S., Ekasari, S. & Asy’ari, F., 2025) -
  12. Disciplining theGramophone, Radio, Telephone, and Television (Arnheim, R., 2009) - https://muse.jhu.edu/article/265610
  13. Effects of planning strategies on writing dynamics and final texts (Limpo, T. & Alves, R. A., 2018) - https://linkinghub.elsevier.com/retrieve/pii/S0001691818300672
  14. Effects of Quality and Quantity of Information on Decision Effectiveness (Keller, K. L. & Staelin, R., 1987) - https://academic.oup.com/jcr/article-lookup/doi/10.1086/209106
  15. Emergency communication: the discursive challenges facing emergency clinicians and patients in hospital emergency departments (Slade, D. et al., 2008) - https://journals.sagepub.com/doi/10.1177/1750481308091910
  16. Fire Management Today (Vilsack, T. et al., 2010) -
  17. FIREFIGHTER SAFETY AND RADIO COMMUNICATION (Varone, C., 2012) -
  18. Group Communication and Problem-Solving Effectiveness: An Investigation of Group Phases (Hirokawa, R. Y., 1983) - https://doi.org/10.1111/j.1468-2958.1983.tb00700.x
  19. How to Organize a Meeting (And Stay Sane), Pt. 1 It Could Happen Here (Killjoy, M., 2025) - https://www.iheart.com/podcast/105-it-could-happen-here-30717896/episode/how-to-organize-a-meeting-and-stay-sane-pt-1-283234694
  20. Incident Response Pocket Guide (National Wildfire Coordinating Group, 2014) -
  21. Information quantity and communication effectiveness: Low‐impact messages on wilderness trailside bulletin boards (Cole, D. N., Hammond, T. P. & McCool, S. F., 1997) - http://www.tandfonline.com/doi/abs/10.1080/01490409709512239
  22. LESS IS MORE: ONE LAW CLERK’S CASE AGAINST LENGTHY JUDICIAL OPINIONS (Burton, L., 2021) -
  23. Private e-mail requests and the diffusion of responsibility☆ (Barron, G. & Yechiam, E., 2002) - https://www.sciencedirect.com/science/article/pii/S0747563202000079
  24. Reconceptualizing Communication Overload and Building a Theoretical Foundation: Communication Overload (Stephens, K. K. et al., 2017) - https://academic.oup.com/ct/article/27/3/269-289/4651866
  25. Research on Revision in Writing (Fitzgerald, J., 1987) -
  26. Should I send this message? Understanding the impact of interruptions, social hierarchy and perceived task complexity on user performance and perceived workload (Gupta, A., Li, H. & Sharda, R., 2013) - https://linkinghub.elsevier.com/retrieve/pii/S0167923613000055
  27. Simple rules for concise scientific writing (Hotaling, S., 2020) - https://aslopubs.onlinelibrary.wiley.com/doi/10.1002/lol2.10165
  28. The Braindead Megaphone (Saunders, G., 2007) -
  29. The Degradation of Anarchist Discourse , 2001) - https://theanarchistlibrary.org/library/jason-mcquinn-the-degradation-of-anarchist-discourse
  30. The problem of information overload in business organisations: a review of the literature (Edmunds, A. & Morris, A., 2000) - https://linkinghub.elsevier.com/retrieve/pii/S0268401299000511
  31. The Productivity Paradox of the New Digital Economy (van Ark, B., 2016) -
  32. The Role of a Training Intervention in Reducing Email Overload and Improving Productivity. (Campbell, K. M. & Milner, P. K., 2017) -
  33. Troubles with information overload—Moving from quantity to quality in information provision (Simpson, C. W. & Prusak, L., 1995) - https://linkinghub.elsevier.com/retrieve/pii/0268401295000459
  34. Tune In to Radio Discipline (National Interagency Incident Communications Division, 2021) - https://www.nifc.gov/sites/default/files/pio/documents/radio_discipline.pdf
  35. USFA-TR-099 - Improving Firefighter Communications (Department of Homeland Security, 1999) -
  36. Virtues and Vices of Omission (Hirst, R., 2007) -
  37. Wayback Machine , 2018) - http://www.k1chr.org/ACP%20125%20(G)%20Radio%20Telephone%20Procedures%20NOV%202016.pdf
  38. What was it like to work in an office before the birth of personal computers, email, and fax machines? (Stone, A., 2013) - https://www.quora.com/What-Was-It-Like-to-X/What-was-it-like-to-work-in-an-office-before-the-birth-of-personal-computers-email-and-fax-machines
  39. When Less Is More: Meaningful Learning From Visual and Verbal Summaries of Science Textbook Lessons (Mayer, R. E., Bove, W., Bryman, A., Mars, R. & Tapangco, L., 1996) -
  40. Words matter: radio misunderstandings in wildland firefighting (Gabor, E., 2015) - https://connectsci.au/wf/article/24/4/580/112342/Words-matter-radio-misunderstandings-in-wildland

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